Communication is the key to leadership. What does this actually mean?
I still remember core principles from my Speech 101 and Oral Communication For the Professions college courses. Before speaking to a crowd of over 5,000 people, I received personal coaching. However, these classes and experiences were very helpful, but I don’t think they taught me the core skills necessary to communicate effectively.
Conversation was what really matters, I discovered. The daily exchange of information. The conversation around the water cooler. The small talk before the meeting. The meeting in the cubicle. The elevator update. These small speeches were where leadership was evident and culture was formed.
These 10 phrases will improve your communication skills and, in turn, your leadership abilities. These phrases can be used by project managers, senior vice presidents, and individuals contributing to your organization.
1. I want to be completely transparent.
It says:
What I’m about say is very important, and I value you enough not to pretend otherwise.
When to use it
When you are solving a problem or stressing out about a significant point.
This phrase is often used in a misleading way: “I’m going to be completely honest with you.” That one bothers my. Why? Because it indicates that they aren’t always completely honest with me. Why should they need to prove their honesty before revealing what they will say? Honesty should be a given.
Instead, emphasize your transparency to make a strong point. Transparency is what brings people together. Without transparency and sharing our shared experiences, it is impossible to build a trusting working relationship with someone.
Being “completely transparent”, helps you draw your listeners in, so they feel the importance and value of what you are saying.
2. I wonder if . . .
It says:
It’s something I am curious about and would love for you to consider it.
When to use it
If you are arguing or proposing a solution, you might get negative feedback.
This phrase is not definitive enough to make you sound like an expert. In a subtle way, you are admitting that you don’t know everything. You do have a chance at it, and you’re going say it.
The “wonderful” verbiage can spark curiosity in others. You might also get others wondering if you are “wondering” about a topic.
If you are in a meeting and want to offer a solution, start by saying “I wonder …”.”
I wonder if Jason could be promoted to project manager.
I wonder if we are focusing too much on design and not enough on the actual functionality of the device.
I wonder if conversion optimization is something we should consider before raising our prices.
This simple phrase can be used to make your point and advance ideas.
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It says:
I will share some personal information, but I respect your time enough that you ask me first.
What I have to share with you today is deep and meaningful. Listen to my story.
When to use it
When you are illustrating a point, supporting a argument, or teaching life lessons.
Celebrity gossip is a multimillion-dollar business. We love to hear about people’s personal experiences, even though their last names don’t end with “-ar”.
