ITIL 4: What’s New, What’s Changed, and How It Impacts You ITIL(r), is still the standard for delivering holistic, end-to-end IT services. ITIL(r) continues to be a key tool for organizations trying to manage digital transformations.

Instructor:
Barry Corless

Global Product Director Barry, an ITIL(r), guru and Global Product Director for IT Best Practices, is our Global Product Manager for IT Best Practices. He is part the ITIL4 publishing team, and is also an editor. Global Knowledge is a place where he works with key customers to deliver education and consultancy assignments. He is an avid ornithologist and enjoys his spare time. This webinar will discuss what’s new, what’s been retained, and what was discarded to history. Barry will also discuss how to transition to the new principles, both from an operational model and an educational perspective. This webinar will provide you with the following information: An understanding of the key elements and guidance for transitioning your organization’s adoption ITIL(r). 4 Related Courses: ITIL4(r), Foundation Bridge ITIL4 (r) Foundation