- In 2020, the top three IT modernization challenges will be establishing governance strategies and procedures, optimizing IT operating models, integrating data centers, and defining and optimizing IT operating model.
- Public cloud overruns are common. Fortunately, 69 percent of those affected have taken steps to reduce them.
- Lack of automation capabilities can slow down application modernization.
- The top obstacles to IT modernization in 2019 were competing priorities (44%), outdated processes and tools (443%), outdated infrastructure (40%) and skills gaps (38%).
- More than 8 out of 10 organizations (84%) have outsourced or started to outsource cloud management to a managed service provider. All levels of IT modernization are prone to the use of managed services.
- It is crucial to adopt managed services at all stages of the IT modernization process. An average of 95 per cent of respondents stated that they have outsourced one or more IT functions through a managed service provider.
