The Top 5 Words You Should Include in Your IT Resume

Do you have ever struggled to write your resume? Would you like to know if there are words that can make the bullet points sound more appealing? These are five words and phrases I love to use to write IT resumes.
It is difficult to write a resume. Let’s face it, it can be difficult to write a resume. Over the past decade, I have worked with thousands clients and can attest that it can be difficult to brag about your achievements. It can be hard to articulate your skills and contributions on past projects without being too over- or under-selling.
Here are my top five words that I love to use in bullet points when writing resumes.
#1: Resolve
“Resolve” is my favorite word. It’s better than “fix”. The word “resolve” sounds more formal and requires more planning. It also conveys that the solution is permanent and not temporary.
#2: Support
“Support” is the second word I prefer to use, rather than “assist.” Support feels more action-oriented than passive. It feels more like you are able to help rather than being asked to.
#3: Collaborate
The next word is a strong one. I love “collaborate.” I would love to see this on more resumes. I want to know that people can work together and cross-departmentally in order to achieve a greater goal.
#4: Leverage
The fourth one is about tapping into our advanced skills and knowledge. I want to say that I “used” my skills in a particular way. I prefer the term “leverage”. This phrasing suggests that you are able to recognize when and how to use your skills effectively, as well as how they can be improved.
#5: Communicate, Communicate, Communicate!
My last suggestion involves communication. I see many resumes that state they “wrote a document” or “presented to an audience,” but I prefer to go one step further. Use a descriptive phrase like “translated highly technical information” or “presented to nontechnical audiences.” This will help hiring managers to see that you can speak both languages, the hard IT skills as well as the soft communication skills.