You don’t have to try to get a job by proving your enthusiasm for hacking at a computer at home. Your chances of getting interviewed and hired are much higher if you include a certificate with your resume.
CompTIA A+ certification can be a great starting point for a career as an IT professional. These exams cover maintenance of computers, mobile devices, operating systems, printers, and PCs. Two exams are required to be certified:
CompTIA A+ 220-1001 covers fundamentals of computer technology, including installation and configuration of computers and related hardware and basic networking.
CompTIA A+ 220-1002 covers skills required to install and configure PC operating systems as well as common features (e.g. Mobile operating systems Android and Apple iOS offer network connectivity and email.
A CompTia A+ course will usually include an exam at the end. The certification is awarded to you if you pass the exam.
These are just a few of the jobs that would benefit from CompTIA A+ Certification.
IT support technician
To be a great support technician, you must understand the technology used in your company. CompTIA A+ is a good starting point. You will learn about the company and its processes once you start working. This includes operating systems, office software and networking. This will assist in fixing problems.
Many companies have a help desk that users can call or email to get help with their computer problems. The help desk is usually manned by “level one” support staff. They can fix simple problems but must pass on more complex ones to “level 2” support. These problems are solved by a support technician. This can be done remotely (connecting over the network to the user’s computer and fixing the problem) or in person.
The help desk will use a system to record user problems and their solutions. A technician must keep this system up-to-date. This will enable you to find solutions to problems that recur. This can save you a lot of time.
Administrator of IT support
Administrators are a step above the technician and oversee the Help Desk or IT Support function. Administrators must be able to resolve PC problems and plan their work.
IT support specialist
Large companies may have a variety of IT equipment. This could include PCs Apple Macs and tablets, mobile phones, printers, etc. The job title might reflect the fact that a technician is a specialist in a particular area, such as Apple OSX computers, mobile device support, or tablets. Specialists will be given the opportunity to study more about their subject and become proficient in using this technology to quickly and easily solve any problems that may arise.
Field service technician
Many companies have multiple branch offices. If there is no resident technician or specialist assistance, a field service technician may be sent to fix any PC problems at the branch office. This job is appealing to many people because it is varied and has many human contacts.
IT companies are also able to provide this type of service to companies without their own field service staff.